Knowledge transfer is a key part of our company’s culture.

Our extensive industry and training expertise is why we’re frequently asked to develop and present seminars on technical topics.

After looking over some of our presentations you'll start to see how one of our strengths is in our people, and how our people offer unique consultative training capabilities.

Please contact us at info@netcraftsmen.net to arrange for a Chesapeake NetCraftsmen speaker for your networking user group or organization or click here to find our about our upcoming seminars.

 


Current topic areas include:

Note: Check for upcoming seminars on our News page.

AVVID: IP Telephony and Video
 
Is Your Network Ready for IP Telephony?


Networks are evolving from binary mode ("can you ping it?") to decimal mode ("what quality does the service provide?"). If you intend to deploy IP Telephony soon, there are some things you can be doing to reduce risk, by preparing your network for IP Telephony. Even if you don’t have current purchase plans, you can still improve your network's performance and your management of it. We’ll describe how in this seminar, as well as covering Cisco network management tools that may help you.

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CallManager and Dial Plans


In this seminar we cover configuring voice dial plans with Cisco CallManager. First, we discuss good design practices for configuring dial plans and then we present and review screen shots showing sample CallManager configurations. We also review some system monitoring techniques.

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Quality of Service for Voice over IP


Quality of Service (QoS) is key to acceptance and use of Voice over IP (VoIP). In this seminar we start from a traditional telephony point of view, defining QoS, and looking at QoS in a PBX environment. We then provide an overview of VoIP technology and issues, and describe how to use QoS to minimize VoIP issues. Following an overall review of QoS operation, we review the implementation of QoS on Cisco devices.

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Designing and Configuring QoS in Voice and Video (AVVID) Networks


Using specific examples from within the AVVID infrastructure, this seminar provides examples of designing and configuring QoS. Although we focus on variable delay and QoS, packet loss and fixed delay are also discussed. Implementation tools for QoS are described and sample configurations on Cisco devices supporting VoIP over Multilink PPP, VoIP over Frame Relay, and VoIP over ATM are also reviewed.

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Voice and Video IPSec VPNs


In this seminar we go over Best Practices on extending AVVID Voice and Video over an IPSec VPN (V3PN). It’s based on Cisco AVVID and SRND design guides. We’ll focus on Quality of Service and IPSec issues that arise when trying to optimize IP telephony and Video for the IPSec VPN environment. And we’ll also review IPSec and QoS, to make it more accessible to a broad audience.

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Design
 
High-Availability Campus Design – Best Practices


In this seminar we cover key issues in designing for High-Availability switched Campus networks. The main areas addressed are: Campus Design Principles, LAN Protocols (with further comments), Adding Wireless to a campus design, Managing the campus network, and High Availability.

Topics include Jumbo frames, Cisco RPR+, using Cisco VTP, load balancing with VRRP or GLBP, 802.1s and w (Multiple and Rapid Spanning Tree), and using Auxiliary VLAN's for IP Telephony and for manageability. We finish with High Availability, which requires both technology and management.

Attendees should have some prior familiarity with basic Campus Design, but the seminar can easily be supplemented for audiences needing a review or summary of prior Best Practices. The Cisco Networkers 2002 RST-271 presentation also provides a solid background for this seminar.

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IP Multicast
 
IP Multicast Basics


This seminar provides an overview of IP multicast and describes where it is appropriate in networking environments. It also offers a brief discussion of IP multicast-related tools as well as sample multicast configurations for Cisco devices.

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MPLS
 
MPLS VPNs


In this seminar we discuss Virtual Private Networks (VPNs) for Multiprotocol Label Switching (MPLS). We discuss why organizations are implementing MPLS VPNs, provide a quick review of BGP as relevant to MPLS, provide a technical overview of the operation of MPLS VPNs and, lastly, we review some sample MPLS VPN configurations on Cisco devices.

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MPLS Design and Scaling


MPLS design and scaling issues are reviewed in this seminar. Some of the major design factors for MPLS networks, including AS routing and addressing, QoS, traffic engineering, and network migration are discussed. Important factors affecting the scalability of MPLS are also reviewed.

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Troubleshooting MPLS VPNs


This seminar covers troubleshooting MPLS VPNs. We provide an overview of MPLS VPN routing and then discuss the merits and strengths of various commands used for troubleshooting.

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Condensed QoS for MPLS


The Condensed QoS for MPLS seminar reviews QoS as it applies to Multiprotocol Label Switching (MPLS). First, a QoS overview is presented and then some options for QoS in Cisco MPLS are explained. Finally, some configuration examples of QoS for MPLS using Class-Based Weighted Fair Queuing are discussed.

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Quality of Service
 
Quality of Service Overview


In this seminar we discuss specifically what Quality of Service (QoS) is, when it’s needed, and how to configure QoS on Cisco devices. We also perform a high-level review of managing QoS, establishing QoS for voice traffic, and implementing QoS in the campus environment.

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Quality of Service


The Quality of Service seminar expands upon the Quality of Service Overview seminar by providing additional details on how to configure QoS on Cisco devices. We also review managing QoS, establishing QoS for voice traffic, and implementing QoS in the campus environment.

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Quality of Service for Voice over IP


The Quality of Service for Voice over IP (VoIP) seminar illustrates the need for QoS for VoIP by describing the factors affecting network voice quality and explaining how QoS can improve the quality of VoIP in a network.

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Quality of Service in the Campus


This seminar offers a discussion of the need for QoS in a campus switched network. We describe several QoS capabilities supported by the Cisco switch families and provide examples of how to configure QoS in Cisco 6500 and 4000 series switches. We conclude by explaining key aspects of switch-based QoS techniques for VoIP and Video.

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QoS and H.323 Gatekeepers for IP Video Conferencing


This seminar provides an overview of the H.323 standard for multimedia communication services by describing H.323 terminology. We provide an in-depth discussion of H.323 video and audio traffic behavior and discuss recommended Quality of Service practices for IP video conferencing traffic.

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QoS for Streaming Video


In the QoS for Streaming Video seminar, we describe why QoS is needed with streaming video and explain recommended QoS practices. In addition, we provide some sample configurations for QoS with streaming video.

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Quality of Service for Voice over IP II


This seminar looks at Quality of Service (QoS) starting from a traditional telephony point of view. It discusses what is QoS, and looks at QoS in a PBX environment. It overviews Voice over IP (VoIP) technology and issues, and describes using QoS to minimize VoIP issues. QoS operation is reviewed. Finally, the seminar reviews implementing QoS on Cisco devices.

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Designing and Configuring QoS in Voice and Video (AVVID) Networks


Using specific examples from within the AVVID infrastructure, this seminar offers a look at designing and configuring QoS. Although the discussion focusses on variable delay and QoS, packet loss and fixed delay are also covered. QoS implementation tools are described and sample configurations on Cisco devices supporting VoIP over Multilink PPP, VoIP over Frame Relay, and VoIP over ATM are reviewed.

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QoS: Call Admission Control (CAC) and RSVP


In this seminar, Call Admission Control for basic H.323 and RSVP-based applications are reviewed. Other forms of CAC are discussed, along with gatekeepers, multi-zone WANs, and provisioning bandwidth for CAC. Specific configuration samples for CAC will be analyzed, and we will also provide recommendations on supporting CAC.

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Managing QoS -- Overview


This seminar provides an overview to managing QoS. We will review the various kinds of data available from Cisco devices, and describe how this data provides useful information in monitoring QoS. Various Cisco tools useful for managing QoS, such as QPM, QDM, and IPM, as well as other network management tools will be discussed.

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Condensed QoS for MPLS


The Condensed QoS for MPLS seminar provides a look at QoS as it applies to Multiprotocol Label Switching (MPLS). First an overview to QoS is presented, and then some options for QoS in Cisco MPLS are explained. We will also provide some configuration examples of QoS for MPLS using Class-Based Weighted Fair Queuing.

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QoS Design, Implementation, and Troubleshooting


This seminar offers a look at designing, implementing, and troubleshooting QoS. It includes discussions on the interaction and issues with applications such as Content Delivery Networking, and SAN with QoS. The major QoS design considerations are discussed, and the stages of implementing QoS in a network are described. The seminar concludes with an overview of troubleshooting practices for QoS.

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Security
 
Fighting Spam


Spam will be defined in this seminar, and we will discuss the methodology some of today's most prolific spammers. We will explore the legal side of stopping spam, and move on to detailed discussions about various technical approaches to filter and block spam. In the final section, we build a sample architecture that can be used to filter spam in the enterprise.

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Security Trends from a SMB Perspective


Security trends for the small and medium business will be reviewed in this presentation. We will discuss both internal and external security threats, as well as wireless and VoIP security. We will also cover preventing surprises.

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Introduction to IPSec VPNs


In this seminar we discuss the basics of IPsec VPN's and make recommendations based on the Cisco IPSec VPN SRND (Solution Network Reference Design). We discuss using GRE tunnels with IPSec in a dual-hub and spoke-redundant design, and with dynamic re-routing if there is an outage. This design allows for simple configuration and troubleshooting with good performance. In this we seminar also present sample configurations for hub and spoke (branch site) routers.

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Fighting Spam


Spam will be defined in this seminar, and we will discuss the methodology some of today's most prolific spammers. We will explore the legal side of stopping spam, and move on to detailed discussions about various technical approaches to filter and block spam. In the final section, we build a sample architecture that can be used to filter spam in the enterprise.

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Voice and Video IPSec VPNs


In this seminar we go over Best Practices on extending AVVID Voice and Video over an IPSec VPN (V3PN). It’s based on Cisco AVVID and SRND design guides. We’ll focus on Quality of Service and IPSec issues that arise when trying to optimize IP telephony and Video for the IPSec VPN environment. And we’ll also review IPSec and QoS, to make it more accessible to a broad audience.

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Designing Secure Wireless Networks


IS THERE SUCH A THING AS A SECURE WIRELESS LAN?

Yes there is, when you understand the technology options and how to choose among them. And you will after attending the Cisco Systems / Chesapeake NetCraftsmen Designing Secure Wireless Networks Seminar.

We’ll help you understand what happens to LAN technologies when you add wireless to the mix, as well as the most recent developments in security and authentication.

With a better understanding of today’s WLAN applications, you’ll be much closer to making them secure.

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