wjbellWilliam Bell is a senior Network Engineer with more than ten years experience in the Information Technology field across multiple disciplines, with a focus on IP convergence technologies.

He uses his experience with routing/switching, application development, and backend systems to build a Unified Communications (UC) design that focuses on the objectives of establishing modularity, scalability, adaptability, security, and consistency in the deployment and operations of the system. Bill believes a proper Unified Communications deployment is not just a PBX -- it is a business enabling solution.

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# Article Title Date
1 Contact Center Express (CCX) Authenticate Users with CRS Script Jul-01-10
2 Audit Logs on CUCM Part 2 Jun-28-10
3 UC on UCS : Virtualizing the Unified Communications Core Jun-01-10
4 Trusted Relay Point (TRP) and QoS for Softphones Apr-27-10
5 Audit Logs on Cisco Unified Communications Manager (CUCM) Apr-06-10
6 Test Voice Gateways Part 1 - "Seizing" a T1/E1 Voice Circuit Mar-15-10
7 Redirecting Called Numbers in SRST - The Alias Command and Hairpin Methods Mar-12-10
8 Introducing Changes in a Large UC Deployment - The need for lower environment testing Mar-06-10
9 Pushing Backgrounds to a Cisco IP Phone Using XML Mar-01-10
10 SIP Endpoints in Cisco Communications Manager (Call Manager) Express - X-Lite Feb-04-10
 
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