William Bell (CCIE Voice #38914) is a Senior Consultant and Practice Lead for Collaboration with more than ten years experience in the Information Technology field across multiple disciplines, with a focus on Unified Communications (UC) and Collaboration solutions.
He uses his experience with voice, video, presence, routing/switching, application development, and backend systems to develop Collaboration solutions that focus on the following core design objectives: modularity, scalability, adaptability, interoperability, usability, security, and sustainability.
Bill believes that a Solution starts with the problem, the use case you are trying to solve NOT the technology. Bill believes that "providing Sustainable Solutions is what NetCraftsmen is all about. Using technology is just one of the tools we use to get there."
You can read about Bill's solutions and experiences with NetCraftsmen in his NetCraftsmen Blog. Bill also maintains the UC Guerrilla blog: http://ucguerrilla.com where he focuses on conventional and unconventional approaches to designing, deploying, and maintaining UC and Collaboration solutions.