Chesapeake NetCraftsmen

Mar 24, 2010 - QoS and Network Design for Converged Networks
Mar 25, 2010 - Troubleshooting Communications Networks

On Wednesday, March 24, Terry is a panel member for a three-hour workshop where he will focus on factors that affect networks resiliency, and how that affects the delivery of converged voice, video and data. This workshop is titled "QoS and Network Design for Converged Networks".

On Thursday Mar 25, his session titled "Troubleshooting Communications Networks" will cover the following key questions:

• How do you identify and troubleshoot VoIP problems?
• How do you configure your network management system to monitor key network factors that impact VoIP?
• What are the metrics of factors that adversely impact VoIP.
• What tools are available for performing root-cause analysis on problems that occur with voice traffic running on an IP network?
• How do the various IT management teams share information and reports so as to expedite troubleshooting?
• If your enterprise is deploying more video, do you need troubleshooting systems for this traffic as well?
  
  • If so, what metrics and tools are required to troubleshoot this traffic?

The Troubleshooting section will cover failed calls, one-way audio, poor audio quality, excessive echo, and other common VoIP problems. Each problem and its symptoms will be described as well as how to address the problem.

The Monitoring and Metrics section will describe how to watch your VoIP system and the network on which it operates, as well as key metrics like call failures, call performance characteristics, network congestion, and QoS that can be used to proactively identify potential problems.

More information and a registration link are available at http://www.voicecon.com/orlando/registration/registration-information.php

A press release is available here: http://www.prweb.com/releases/2010/03/prweb3737434.htm