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Tidbits on CUPS Integration with Exchange

Posted by: William Bell on Jun 14, 2009

One feature with CUPS and CUPC is the ability to consume and aggregate presence information from Microsoft Exchange.  CUPS uses this information to (a) present meeting information to the IP Phone Messenger application on CiscoIP phone and (b) to provide status information to presence consumers (like CUPC) based on Calendar events.  There are some gotchas to consider.

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Cisco UC Application Upgrade - the CLI method

Posted by: William Bell on May 29, 2009

Tagged in: Upgrade , CUPS , CUCM CLI , CUCM , CallManager

When the OS Install Software web interface appears to hang and not process requests to start an upgrade you may need to execute it from the command shell.  I experienced this specific issue on upgrading CUCM 6.1(1) to 6.1(3).  But, knowing how to do what you need to via the CLI is always a handy tool.

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Using DNS SRV Records for Cisco CUCM and CUPS

Posted by: William Bell on Mar 30, 2009

Tagged in: DNS SRV , CUPS , CUCM , Cisco Unified Presence

William BellWhen deploying Cisco Unified Communications Manager (CUCM) and Cisco Unified Presence (CUPS) one of the design objectives should be to architect a solution that adds dynamic fault tolerance.  One can achieve this objective by leveraging DNS SRV records.

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